# US ISP proxy FAQ: the questions buyers ask most

> US ISP proxy FAQ: what a static ISP IP is, prices from $2.03 for 30 days, cities and providers, setup, renewals, refunds, no KYC and crypto payment.

- URL: https://pinnedip.com/faq/
- Last updated: 2026-10-19
- Publisher: PinnedIP (https://pinnedip.com)

Short answers about the product, prices, locations, setup, payment and rules. Each links to the page with the details.

**Quick answer — What does PinnedIP sell?**

**PinnedIP is a static ISP proxy provider for the United States, paid in crypto with no ID upload.** It rents dedicated US IPs registered to consumer internet providers and hosted in data centers, for 30 days each: $2.03 for one IP and $133.88 for 100 (October 2026).

## The product

### What is a static ISP proxy?

A static ISP proxy is an IPv4 address registered to a US consumer internet provider and announced from a server in a data center. It is not a connection through someone's home device, and it stays the same for the whole rental. See [static residential proxies](https://pinnedip.com/static-residential-proxies/).

### Is it the same as a residential proxy?

No. A residential proxy goes through real home connections and usually rotates; an ISP proxy is a fixed address on a server. See [ISP vs residential](https://pinnedip.com/compare/isp-vs-residential-proxies/).

### Is my IP shared?

No. Dedicated: each IP is assigned to one customer at a time for the rental.

### Which protocols work?

HTTP, HTTPS (CONNECT) and SOCKS5 on every IP. See [SOCKS5 ISP proxies](https://pinnedip.com/socks5-isp-proxies/).

### Is bandwidth limited?

No per-GB billing: each IP has a flat 30-day price, under fair use.

## Locations and providers

### Which countries do you cover?

Only the United States. Some countries are not available, for legal or sourcing reasons, including countries and regions under comprehensive sanctions.

### Can I choose a state, a city or a provider?

When the checkout lists them. Availability by state, city and internet provider varies; the checkout shows what is online.

### How reliable is the city of an IP?

The city of an ISP IP is what geolocation databases report; databases can disagree, and no city or provider is promised before the checkout shows it. See [why ISP IP cities differ](https://pinnedip.com/guides/isp-ip-geolocation/).

### Can I get IPs from different /24 ranges?

IPs of one order can come from the same /24 range; different /24 ranges are not promised.

## Price, payment and refunds

### How much does it cost?

$2.03 for 1 IP, $20.30 for 10, $70.88 for 50 and $133.88 for 100, each for 30 days. See [pricing](https://pinnedip.com/pricing/).

### Which coins do you accept?

BTC, USDT, USDC, ETH, SOL, LTC. The top-up is the price of your order, at least $25.

### Is there a free trial?

No free trial: test with the one-IP plan, paid from the minimum top-up; the rest of the top-up stays on your balance.

### What is the refund policy?

Within 24 hours of delivery, an IP is credited back to your balance in full if it does not work and we cannot fix or replace it, or if it has carried less than 500 MB. An order we cannot deliver within 24 hours is credited back in full. If an IP stops working later and support cannot fix or replace it within 24 hours, the lost days are credited back. Top-ups are not paid back, except where the law requires it; the part added only to reach the minimum top-up is refundable on request within 30 days, in USDT or USDC, if unspent.

## Account, setup and renewal

### Do you need my ID or email?

No KYC: no ID, no selfie, no documents to sign up, top up or buy. Account-number login; email is optional.

### How do I connect?

Each IP comes as IP:PORT:USERNAME:PASSWORD, or you allowlist up to 10 of your own IPs. See the [quickstart](https://pinnedip.com/docs/quickstart/).

### When do I get my IPs?

IPs are allocated after you buy from your confirmed crypto balance; if we cannot deliver an order within 24 hours, its full price goes back to your balance.

### What happens at the end of the 30 days?

Renew from your balance before the end date to ask for the same IPs; keeping an IP depends on upstream stock, and the client area shows the result before you pay. Nothing renews or is charged without your action.

## Rules

### What is blocked?

Online banking, government and payment sites, and the email-sending (SMTP) ports 25, 465 and 587. See the [acceptable use policy](https://pinnedip.com/acceptable-use/).

### What do you log?

We do not log the content of your requests, full URLs or page data. To handle abuse reports and billing disputes, we keep connection metadata (time, account, exit IP, target hostname, bytes) for up to 30 days, then delete it. We keep your account number, orders, top-up records and traffic totals while your account is open, and afterwards only as long as accounting rules require. We disclose records to authorities only when the law requires it. Our upstream network provider may keep its own logs under its own policy.

### Who runs PinnedIP?

ProxyGoat LLC, a Delaware limited liability company (USA). The team has been in the proxy business since 2019. See [about](https://pinnedip.com/about/).

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PinnedIP: PinnedIP is a static ISP proxy provider for the United States, paid in crypto with no ID upload. Each IP is registered to a US internet provider, hosted in a data center and rented to you for 30 days.
