# Service status

> PinnedIP service status: how incidents on the gateway, client area and payments are reported, and what to send support when an IP stops working.

- URL: https://pinnedip.com/status/
- Last updated: 2026-10-19
- Publisher: PinnedIP (https://pinnedip.com)

**Quick answer — Is PinnedIP working?**

Incidents affecting the gateway, the client area or payments are announced on this page with their start time and status. If a single IP stops working, email support@pinnedip.com with the IP and the time. An IP that does not work, and that support cannot fix, is replaced or credited back.

## Components

| Component | What it covers |
| --- | --- |
| Static ISP IPs | Your rented addresses over HTTP, HTTPS and SOCKS5 |
| Client area | Orders, IP lists, credentials, allowlist, renewals |
| Payments | Crypto top-ups and their crediting after confirmations |

## Incident history

No incident has been recorded on this page since its publication on October 19, 2026.

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PinnedIP: PinnedIP is a static ISP proxy provider for the United States, paid in crypto with no ID upload. Each IP is registered to a US internet provider, hosted in a data center and rented to you for 30 days.