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Acceptable use policy

Last updated:

Quick answer

What may I use PinnedIP proxies for?

Lawful business and personal tasks: checking public web pages, local search and ads, prices, QA of your own sites and apps, and access to systems you are authorized to use through a fixed IP. Blocked on every IP: Online banking, government and payment sites, and the email-sending (SMTP) ports 25, 465 and 587.

1. Allowed uses

  • Viewing and collecting public web data at a reasonable pace, within each site’s terms and robots.txt.
  • Local search, ad and price checks, including ad verification of your own campaigns.
  • Testing your own websites, apps and services from US consumer-ISP addresses.
  • Reaching partner or company systems that allowlist your proxy IP, when you are authorized to use them.
  • Managing your organization’s own online accounts within each platform’s rules.

2. Prohibited activities

You must not use the service for, or to help with:

  • fraud, phishing, scams, identity theft, or payment and card fraud;
  • account takeover, credential stuffing or testing stolen credentials;
  • creating or operating accounts in bulk to deceive a platform, fake engagement, reviews or ad clicks;
  • spam or any bulk messaging;
  • attacks, scanning or load on systems you are not authorized to test, including denial of service;
  • access to systems you are not authorized to use, or evading security measures of any system;
  • buying limited goods or tickets to resell them with automated tools;
  • content or activity that is illegal where you or the target are, including child sexual abuse material, which we report to the authorities;
  • collecting personal data without a lawful basis;
  • reselling or sharing access to the service with third parties.

3. Technical restrictions

Blocked on every IP: Online banking, government and payment sites, and the email-sending (SMTP) ports 25, 465 and 587. We may add targets to the block list to prevent abuse. Fair use applies: traffic that harms the network or other customers can be limited.

4. Abuse reports and enforcement

Send reports to [email protected] with the IP, the time (with time zone) and the target. A person reviews every abuse report; confirmed abuse leads to suspension. We may suspend the IPs or the account concerned without notice during a review, and terminate accounts for confirmed abuse; the balance of an account terminated for abuse is not refunded. We cooperate with authorities when the law requires it.

5. Sanctions

Some countries are not available, for legal or sourcing reasons, including countries and regions under comprehensive sanctions. You must not use the service on behalf of a person or entity under US sanctions.